Frequently Asked Questions
Everything you need to know about bringing your walls to life.
What materials do you use for your wall art prints?
We use premium gallery-grade materials, including 260gsm archival-quality paper and kiln-dried spruce wood for our canvas frames. Our inks are UV-resistant to ensure vibrant colors that do not fade over time.
How long will it take to receive my order?
Most orders are processed and printed within 2-3 business days. Shipping usually takes between 5-10 business days depending on your location. You will receive a tracking number as soon as your art is dispatched.
Is the hanging hardware included with my purchase?
Yes, all our framed prints and gallery-wrapped canvases come ready to hang with pre-installed sawtooth hangers or wire kits, so you can decorate your space immediately upon arrival.
Can I return my art if it doesn't fit my space?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your print, you can return it in its original packaging for a full refund or exchange. Please contact our support team to initiate the process.
Do you offer custom sizes or personalized prints?
Currently, we offer a wide range of standard sizes from 8x10 to 24x36 inches. For custom sizing requests or personalized designs, please reach out to our bespoke team via the contact form.
How do you ensure the art isn't damaged during shipping?
We take great care in packaging. Unframed prints are rolled in heavy-duty protective tubes, while framed pieces are secured with corner protectors and thick bubble wrap inside double-walled corrugated boxes.